You can report this as the reason for your cancellation and you won’t be charged anything. Starting Monday Uber drivers and riders have to wear a mask. Here's how to prepare for safe travel on buses, Ubers, Lyfts and trains. “I took a rideshare to the hospital today and I didn’t worry about it,” Dr. Adalja says. Uber drivers are doing their best to stay safe, but they need more help. A Top Neurosurgeon’s Best Tips for Brain Health, Meghan McCain Shares First Photo of Her Daughter, Buddy Valastro Made a Huge Cake for Hospital Staff. While we believe traveling in an Uber or Lyft is inherently risky during this time, if proper mitigation measures are put into action, we believe it can be safe and that passengers and drivers will have a relatively low risk of contracting the virus from this activity. Drivers and riders will have to … Since there is no single silver-bullet solution that guarantees absolute protection from catching the virus, we have to use an arsenal of strategies to give ourselves the best chance against it. Given the concern about coronavirus (COVID-19), we're working closely with public health authorities to provide the most up to date guidance on how to protect yourself and others. This week, both Lyft and Uber announced new methods of making their transportation services safer for drivers and riders. A passenger before you who may have been infected may have coughed or sneezed into their hands and then used those same hands to open the door. Both Uber and Lyft are letting riders (as well as drivers) cancel trips, penalty-free if the other party is not wearing a face mask. As cities begin to reopen from COVID-19 lockdowns and people start moving again, Uber has announced a set of new safety measures for drivers and riders. But at the end of the day, it's up to you to be responsible for your own health. It's hard to be six feet away from someone in a car. Or the virus particles from their cough, sneeze or even normal breathing, may have floated down and landed on the seats – that you just put your hands on! Explore » RELATED: Tips for staying safe while camping this summer amid coronavirus. Case in point: Lyft just announced that the company is providing “high-quality, easy-to-install” vehicle partitions to all of its drivers. This is all in addition to safety measure the services have already put in place, like having drivers wear masks and requesting that you do the same, asking you to wash your hands before you hop in the vehicle, having you sit in the backseat, opening windows for additional airflow, and pausing pooled and shared rides. If your driver has them, you’ll get a notification in the app before your ride, and you can ask your driver for one, the company says in a press release. Public transit systems around the world have been affected by the coronavirus pandemic. The server responded with {{status_text}} (code {{status_code}}). The health and safety of Lyft’s community is our priority. Just know this: He feels comfortable using a rideshare under the right conditions. While it is, no doubt, best to stay out of shared vehicles for the foreseeable future, there may be times when it’s simply not possible to do so. Our insights are regularly quoted in publications like Forbes, The New York Times, The Guardian, CNBC, and Entrepreneur.com, just to name a few. Uber needs an improved process. {{#message}}{{{message}}}{{/message}}{{^message}}Your submission failed. 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